KETTLEBELLS HIIT

Cancellation Policy

Group Fitness Classes Terms and conditions for booking classes Booking Classes Members may book classes through the gym's website or reception, subject to availability. Classes will be available to book 7 days in advance. Class spaces are allocated on a first-come, first-serve basis. Booking confirmation will be provided once a space is secured. Members are responsible for ensuring they are able to attend any classes they book. Waitlist Rules If a class is fully booked, members may join the waitlist. When a place becomes available, the next person on the waitlist will automatically be added to the class, receive a booking confirmation and the standard cancellation policy will apply. The waitlist will be disabled 2 hours before the scheduled class start time. It is the member's responsibility to monitor their bookings and waitlist status. Cancelling a class Members may cancel a booked class free of charge up to 4 hours before the scheduled start time. Cancellations must be made through the booking system or by contacting reception before the cancellation deadline. Cancelling before the deadline allows another member the opportunity to attend. Late Cancellations If a member cancels after the stated cancellation period, this will be recorded as a late cancellation. The gym reserves the right to apply a penalty for repeated late cancellations. We have a three-strike late cancellation policy within any 30 day period, resulting in a temporary 7-day suspension of advance booking privileges Failure to Attend (No-Show) Members who do not attend a booked class and fail to cancel within the required notice period will be recorded as a no-show. We have a three-strike no-show policy within any 30 day period, resulting in a temporary 7-day suspension of advance booking privileges Persistent no-shows may lead to further action at the gym's discretion. Arrival at Class Members should arrive in sufficient time to check in before the class begins. The gym may release unclaimed spaces to waiting members if a participant has not arrived by 5 minutes before the class start time. Late entry may not be permitted if it could disrupt the class or compromise safety. This will be up to the discretion of the class instructor. Changes and Cancellations by the Gym The gym reserves the right to change instructors, class formats, timetables, or cancel classes where necessary. Where possible, reasonable notice of any changes will be provided. Acceptance o

Contact Details

• Dawlish EX7 0LX, UK

  07386354422

  infinity.membership@infinityfitnessdawlish.com